Contact support
Most answers are already in the Help Center – try a search first. If you still need us, tell us what happened.
Never send your password or recovery key
Not to us, not to anyone. TACENZA will never ask for them – and can’t use them to help you anyway.
Support tickets open soon
We’re setting up a ticket system so you can write to us here and follow every reply. It isn’t connected yet, so this page can’t send anything today. Until then:
- Security vulnerabilities: report them privately through a GitHub security advisory.
- Something down? The status page shows known problems.
- Abuse in a group: report it to the group’s admins in the app – see Report abuse.
We’ve got it
Your ticket is open. We’ll reply there – you can follow it in your tickets.