Can I change my username?

Not yet. Renaming isn’t available: your username stays the one you chose when you created the account. It’s planned before TACENZA Mail launches.

In the meantime, here’s what you can do.

Set a display name

A display name is shown instead of your username in chats and on your profile.

1. Open Settings › Account and choose Edit profile (or open your profile).
2. Fill in Display name and save your profile.

People still see your @username next to your display name, so nobody can pass as someone else. You also choose who sees your profile details in Settings › Privacy Center.

Start a new account

If you need a different username now, create a new account with the name you want.

1. On the Chat start page, choose Create account and pick the new name. Names that are taken, reserved, or look too much like another name can’t be claimed.
2. Save the new recovery key.
3. Tell your contacts your new username and rejoin your groups with invite links.

Your chats can’t be moved to the new account: they’re encrypted with the old account’s keys. When you no longer need the old account, delete it in Settings › Account, or see How do I delete my account?

Read more: Account settings in the docs.

Still stuck?

If you have a problem with your username that isn’t covered here, contact support.