Account
Recovery keys, usernames, devices and deleting your account.
- Can I change my username?Renaming isn't available in TACENZA Chat yet. What you can do instead – set a display name, or start a new account – and what to know first.
- How do I delete my account?Delete your TACENZA Chat account in Settings › Account. What's removed, what happens to a paid plan, and what to do if deletion fails.
- I lost my recovery keyIf you still know your password, make a new recovery key in Settings. If you've lost both, the account can't be opened – not even by TACENZA.
- How do I change my password?Change your TACENZA Chat password in Settings › Account. You need your current password; if you've forgotten it, use your recovery key instead.
- How do I save my recovery key?Your recovery key is the only way back into TACENZA Chat if you forget your password. How to save it, where to keep it, and how to make a new one.
- I've reached my device limitSeeing Too many devices when you log in? Sign one device out and continue, manage devices in Settings, or move to a plan with more devices.